Attention existing account holders:
please use the trouble ticket interface in the control panel located under
"Help" to communicate with support. This provides the
fastest, most reliable, and authorized way to handle inquiries. Certain account-specific
questions may require your
subscription number
to verify account holder identity.
Support
- FAQ/Resource Center
- Popular topics include billing, problems logging into the mail server, and problems sending e-mail (guide.apisnetworks.com)
- Control Panel
- Help -> Trouble Tickets (fastest method, 24/7 x 365)
- support@apisnetworks.com
- Phone
- (678) 986-5596
Emergency-only please, otherwise use the trouble ticket interface in the control panel. This lets us handle your question in a fair order. We cannot disclose any account information or perform any activity on your account over the phone without your current subscription number. Please have your subscription number ready for account verification.
Sales
Got a sales question? Drop us a line!- sales@apisnetworks.com
Direct Line to Matt
You may catch Matt directly over AIM for support/sales questions. Please be sure to provide your domain name when communicating an issue over instant messaging.- msaladna@apisnetworks.com
AIM- apns Matt
MSN- msaladna@apisnetworks.com
ICQ- 27038648
Domain Registrar
Domain registration assistance is handled through the domain registrar. We may be able to provide you with login information for the domain registrar, but further support is handled by the registrar.- FAQ/Resource Center
- Link
- support@secureserver.net
- Phone
- (480) 624-2500
Abuse/DMCA Violations
- abuse@apisnetworks.com
Snail Mail
- Main Office
- Apis Networks
772 Brookwood Terrace
Lilburn, GA 30047-3144
